Health and Community Services Union

Clinical vs non-clinical documentation
23 January 2012

HACSU has received queries regarding non-clinical work and paperwork bans.
HACSU asserts that members and delegates have the capacity to make decisions about whether or not particular documentation or process is required for the clinical care of a client. If they determine that particular paperwork or a process does not impact detrimentally on client care/treatment, then HACSU supports that decision.
If management want that process or paperwork completed, they will have to do it themselves.

 

If management believe the work is required for the care of the clients, they need to contact HACSU centrally and provide justification. HACSU is prepared to discuss with members and delegates any claim by management and will advise the service of the outcome of those discussions.
Importantly, the union is concerned about the level of pressure sometimes being applied to individual delegates in an attempt to make them change their view on the decision to include particular work processes in the protected bans.
We therefore advise members and delegates that inappropriate pressure may be construed as harassment and in the context of protected industrial action – adverse action – against those individuals.  Members and delegates should advise their managers that if they wish to challenge the inclusion of work into legal bans, they must contact HACSU centrally and provide the information to enable us to have a conversation with our members.